Wellty • Student Support

Student Guides & Technical Support

Choose what you want to do or the issue that matches your screen. Each guide gives you clear, practical steps and the limits to watch for.

Start with your goal or the exact error message.

Publishing a Claude-built website? Use the first guide. Troubleshooting workshop software? Match the wording on your screen to one of the fixes below.

Available guides

Last reviewed 10 August 2026
Google Gemini Class Setup

Cannot See the Storybook Gem?

Check the date of birth on your Google Account, complete Google’s age verification if prompted, then find Storybook under Explore Gems.

Use this guide if: Storybook is missing from Gemini and you are 18 or older.
Open the Gemini Storybook guide
AI Skills Guide

How to Set Up Your First AI Agent

A plain-English, step-by-step guide to building an AI agent — decide the job, choose a tool, write instructions that work, add knowledge and tools, then run it safely.

Use this guide if: You want AI to do a repeatable job for you, not just answer one-off questions.
Open the AI agents guide
Website Cloudflare

Put Your Claude Website Online — Free

Turn the HTML file from Claude into a live website with Cloudflare Drop, then keep it or add your own domain.

Use this guide if: Claude gave you an HTML file and you want a shareable website address.
Open the publishing guide
Excel Microsoft 365

Claude Excel Add-In Deprecation / Unavailable Error

Fix 404, “No longer available” and installation errors by removing a stale Excel-only add-in and moving to the current Claude for Microsoft 365 suite.

Use this guide if you see: 404, unavailable, cannot install, add-in missing, or Get it now blocked.
Open the Office fix
Windows Cowork

Cowork Virtualisation Issues

Set up Windows virtualisation for Claude Cowork, check Virtual Machine Platform and BIOS safely, and recognise managed-device or VDI limits.

Use this guide if you see: virtualisation not enabled, workspace cannot start, or Cowork will not open.
Open the Cowork fix

Quick guide finder

I cannot see Storybook in Gemini Check your account age, complete verification if requested and open the full Gems catalogue. Open Storybook guide →
I need help writing a good AI prompt Turn a rough task into a structured, copy-ready prompt without signing in. Open prompt builder →
I want to build an AI agent Set up a reusable AI assistant with a job, knowledge and tools — no code to start. Open AI agents guide →
I have an HTML file from Claude Upload it, test the live site and claim it before the one-hour preview expires. Go to publishing guide →
“No longer available” or 404 An old Claude for Excel link or add-in is failing. Go to Office fix →
“Virtualization is not enabled” Cowork cannot start its Windows workspace. Go to Cowork fix →
Work or school policy blocks setup Use a personal, unmanaged and compatible laptop. There is no participant-side fix for an organisation-managed device. Use another device

If the matching guide still does not solve it

Use another compatible laptop for the workshop. Wellty cannot override hardware limits, organisation policies or unsupported software on a participant’s device.